Wedding Cluster - One stop solution for your wedding

Privacy Policy


This Privacy Policy explains how collects personal and non-personal information, classified as mandatory or voluntary and uses, discloses and protects such information through the Website. 'Personal Information' is data that can be used to uniquely identify or contact a single person ("Personal Information"). Personal Information for the purposes of this Policy shall include, but not limited to, information regarding your name, address, telephone number, date of birth, gender, e-mail address, etc.

You may need to provide weddingcluster Your Personal Information during the course of using some services of the weddingcluster, for instance, creating a User ID, provide information in your account while registering on the Website, or provide financial information while making an online transactions.

weddingcluster collects only such Personal Information that weddingcluster believes to be relevant and is required to understand you or your interests. weddingcluster collects Your Personal Information in order to record, support and facilitate your participation in the activities you select, track your preferences, to provide you with a customized website experience, to notify you of any updated information and new activities and other related functions offered by weddingcluster, keep you informed about latest content available on the website, special offers, and other products and services of weddingcluster, to assist you with customer service or technical support issues, to follow up with you after your visit, to otherwise support your relationship with weddingcluster or to prevent fraud and unlawful use.

In an effort to make our website effective, certain information may be collected each time you visit the website. Such information may be stored in server logs. These encrypted statistics do not identify you personally, but provide us the information regarding your visit to the website and the type of user who is accessing our website and certain browsing activities by you. This data may include: IP address of your server from where the website is being accessed, the type of browser (Internet Explorer, Firefox, Opera, Google Chrome etc.), the operating system of your system and the website you last visited before visiting to our website. The duration of your stay on our website is also stored in the session along with the date and time of your access. These data are used by weddingcluster to understand the use and number of user visiting the website.

When you use the website, weddingcluster's servers (which may be hosted by a third party service provider) may collect information indirectly and automatically about your activities on the website; for instance by way of cookies. A cookie is a small amount of data that is sent to a user's browser from a web server and is eventually stored on a user's computer hard drive. This anonymous information is maintained distinctly and is not linked to the Personal Information you submit to weddingcluster.

Whether you want your web browser to accept cookies or not is up to you. If you haven't changed your computer's settings, most likely your browser already accepts cookies. If you choose to decline cookies, you may not be able to fully experience all features of the website. You can also delete your browser cookies or disable them entirely, but this may significantly impact your experience with the website and may make parts of the website non functional or inaccessible. We recommend that you leave them turned on.

We use third-party service providers to serve ads on our behalf across the internet and sometimes on this website. They may collect anonymous information about your visits to our website, and your interaction with our products and services. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user.

weddingcluster also uses the log file like other website servers which is the standard measures. They include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We use them to analyze trends, administer the site, track a user's movement and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Personal Information provided by you is used only:

  • to facilitate your use of the Website;
  • to respond to your inquiries or fulfil your requests for information about the various services;
  • to provide you with information about services to be booked on particular date;
  • to send you important information regarding the website, changes to weddingcluster's terms, conditions, and policies and/or other administrative information;
  • to allow service seekers to book your service's online;
  • to get back your password.;
  • to help you address your problems with the website including addressing any technical problems;
  • if you book any content or avail of any service from the website, to complete and fulfill your request, for example, to have your payments processed, communicate with you regarding your booked service.;
  • for proper administering of the website;
  • to conduct internal reviews and data analysis for the website (e.g., to determine the number of visitors to specific pages within the website);
  • to improve the services, content and advertising on the website;
  • to protect the integrity of the website;
  • to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law.

You are required to submit your information at the time of making an online reserve of service on the website. weddingcluster uses an online payment gateway that is operated by a third party and the information that you share with weddingcluster is transferred and shared with such third party payment gateway operator. The said operator may also have access to your online transaction history/details that you make from the website.

Extremely sensitive information like your credit-card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. You are advised, however, that internet technology is not 100% safe and you should exercise discretion on using the same.

  • 1) Links to Third Party Websites

    The Website and any email sent to you may also contain/display third-party advertisements and links to other websites or products and services. weddingcluster does not provide any Personal Information to these third-party websites or agents or advertisers, however weddingcluster reserves the right to share with you the advertisement mailers on behalf of any other parties.

    weddingcluster will contain links to other websites ("Linked Site") on emails sent to you and the website which are operated by third parties and are not controlled by, or affiliated to, or associated with, weddingcluster unless expressly specified on the website. weddingcluster is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. Accordingly, weddingcluster does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor does weddingcluster control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by weddingcluster of the website, the website's provider, or the information on the website. The information provided by you to such third party websites shall be governed in accordance with the privacy policies of such websites and it is recommended that you review the privacy policy on any such websites prior to using such websites.

    These third-party websites and advertisers may use technology to send the advertisements that appear on the website directly to your browser. In such cases, the third party websites or advertisers automatically receive your IP address. They may also use cookies, JavaScript, web beacons and other technologies to measure the effectiveness of their advertisements and to personalize advertising content. weddingcluster does not have access to or control over cookies or other features that such third party websites and advertisers may use, and the information practices of these third-party websites and advertisers are not covered by this Policy. Please contact them directly for more information about their privacy practices.

  • 2) Security

    weddingcluster strives to ensure the security, integrity and privacy of Your Personal Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. For this purpose, weddingcluster adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where weddingcluster stores your personal data.

    weddingcluster is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. The website also linked to many other sites and we are not/shall be not responsible for their privacy policies or practices as it is beyond our control.

    Notwithstanding anything contained in this Policy or elsewhere, weddingcluster shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).

    A "Force Majeure Event" shall mean any event that is beyond the reasonable control of weddingcluster and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.

  • 3) Disclosure

    weddingcluster will use information only in accordance with the Policy under which the information was collected unless we have received explicit authorization. weddingcluster may disclose any information weddingcluster may have about You (including Your identity) if weddingcluster determines that such disclosure is necessary in connection with any investigation or complaint regarding Your use of the Website, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) weddingcluster's rights or property, or the rights or property of users of the Website, including weddingcluster's customers. weddingcluster reserves the right at all times to disclose any information that weddingcluster deems necessary to comply with any applicable law, regulation, legal process or governmental request. weddingcluster also may disclose Your information when weddingcluster determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

    You acknowledge and agree that weddingcluster may preserve any communication by You with weddingcluster through the Website or any Service, and may also disclose such data if required to do so by law or if weddingcluster determines that such preservation or disclosure is reasonably necessary to:

    • comply with legal process;
    • enforce this Policy;
    • respond to claims that any such data violates the rights of others; or
    • protect the rights, property or personal safety of weddingcluster, its employees, users of, or visitors to, the Website, and the public.
  • 4) User Discretion

    You can always choose not to provide information and in such cases, if the information required is classified as mandatory, You will not be able to avail of that part of the Services, features or content.

    You can add or update Your Personal Information on a regular basis. When You update information, weddingcluster will keep a copy of the prior version for its records. Your personal information will be used to display in order to publish your service details.

    The 'Help' portion of the toolbar on most browsers will tell You how to prevent Your browser from accepting new cookies, how to have the browser notify You when You receive a new cookie, or how to disable cookies altogether. Further, You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Website of its manufacturer. However, as cookies allow You to take advantage of some of the Website's features, some of the Website's features and services may not function properly if Your cookies are disabled. It is therefore, recommended that You leave the cookies turned on. For instance, if You block or otherwise reject weddingcluster's cookies, You will not be able to add items to Your shopping cart, proceed to checkout, or download any of weddingcluster's Content or avail of weddingcluster's services that require You to log in.

  • 5) General Provisions

    By accessing the Website, You have agreed to the terms set out in this Policy. This Policy should be at all times read along with the Terms of Use of the Website. Unless stated otherwise, the Policy applies to all information that weddingcluster has about You and Your account.

    By using this Website and the products, content and services provided on the Website, You agree and acknowledge that Your Personal Information collected through the Website may be transferred across national boundaries and stored and processed in any the country around the world. You also acknowledge that in certain countries or with respect to certain activities, the collection, transfer, storage, and processing of Your information may be undertaken by trusted third party vendors or agents of weddingcluster such as credit card processors, web hosting providers, communication services, and web analytic providers, to help facilitate weddingcluster in providing certain functions.

    weddingcluster may make changes to this Policy, from time to time at weddingcluster's sole discretion or on account of changes in law. weddingcluster will not reduce Your rights under this Policy without Your explicit consent. weddingcluster may e-mail periodic reminders of the notices and conditions, unless You have instructed weddingcluster not to, but You should check the Website frequently to see recent changes. Notwithstanding the above, weddingcluster shall not be required to notify You of any changes made to the Policy. The revised Policy shall be made available on the Website. Your continued use of the Website, following changes to the Policy, will constitute Your acceptance of those changes.

    If You choose to visit the Website, Your visit and any dispute over privacy is subject to this Policy and the Website's Terms of Use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.